When persons (“user” / “you”) access or use the Launchtail website located at https://launchtail.com/ or any of its features or sub-domains, and other platforms and services that we offer (“Site”), we may collect, use, process, disclose, transfer, or store personal information that we receive from or about you. We are committed to protecting the security of your personal information and safeguarding your privacy while you use our Site, and this privacy policy (“Policy”) sets out the way we collect personal information from or about you and use, process, disclose, transfer, and store the personal information that we have collected or received from or about you.
By visiting and using the Site and selecting the ‘Accept T&C and Privacy Policy’ option while providing your email address and mobile number, you signify your acceptance of this Policy (as amended from time to time), that you have read and understood this Policy, and that you agree to be bound by this Policy for as long as you are using or accessing the Site. If you do not click the ‘Accept T&C and Privacy Policy’ option, you will not be permitted to access or use the Site.
We may revise this Policy from time to time. While we may not be able to separately notify you of the revisions each time that we make them, we will notify you of, and obtain your consent for, any changes that we make to this Policy when required under law.
We encourage you to check this page periodically for modifications or revisions to the Policy to understand how it affects the use of your information. We will not be responsible for your failure to remain informed about such changes.
This Policy will inform you about:
- What personal information we collect and why we collect it
- How we use that personal information, including how we share the personal information with third parties
- Your rights and options
The Information That We Collect
In your use of the Site, and the services and facilities that we provide, we may collect personal information from you. “Personal information” is non-public information that directly or indirectly, in combination with other information available with us, is capable of identifying you, and includes your first and last name, physical address, email address, telephone number, and other identifiers that permit you to be contacted. While some of your information has to be mandatorily provided for your usage of the Site, the provision of other information is optional and depends on the services and features being availed by you. Additional information may also be gathered from you during your subsequent uses of the Site as and when you avail services from us. You hereby consent to such collection, use, display, processing, and handling of your information by us as described in this Policy, and as may be reasonably necessary to allow you to access and use the Site. You also acknowledge and agree that all such information provided by you is accurate, true, and up to date. You agree that we are not, in any manner, responsible for the correctness of information held by us in relation to you.
The following personal information may be collected from you in any of the following ways:
I. Accessing the Site
We may collect your email address and mobile number as a necessary condition to access the Site.
II. Account Creation
Users provide information such as an email address and password at the time of creating an account, including by way of logging in to an existing social networking service such as Google, Facebook, or via other email service providers.
III. Purchases
To enable our third-party payment services vendors to collect any payments when you make a purchase from a seller on the Site, we will need to collect the financial information you provide for this purpose including your credit card number, your debit card number, your bank account number, bank IFSC code, your UPI handle, payment wallet information, or net-banking details. The information we collect would depend on the payment method that you use. We may pass this information on to our third-party payment services vendors, or these entities may also directly collect this information from you.
IV. Cookies
Our Site may use “cookies” to identify the areas of the Site that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We may use cookies to personalize the content that you see on our Site and the services that we offer to you. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access some functionalities of our Site correctly or at all. We never place personal information in cookies. We may use cookies for a number of purposes, including to provide general analytics; study traffic patterns in order to customize your experience, match your interests and preferences and improve Site performance; keep track of preferences that you specify while you access the Site; support security measures; assist in identifying possible fraudulent activities; and to improve the services we provide.
V. Third-Party Tracking Tools
We may also use third-party tracking tools to improve the performance and features of our Site that are designed to collect only non-personal information, that is, information that is either publicly available or not personally identifiable to you, about your use of the Site. However, you understand that such tools are created and managed by parties outside our control, and we are not responsible for what information is captured or used by such third parties.
VI. Automatic Information
We automatically receive information from your web browser or mobile device including the name of the website from which you entered our Site, the name of the website to which you are headed when you leave our Site, if any, and other information such as your device usage information, features of the device, and your location. We also receive the IP address of your computer, or the device or proxy server you use to access the internet, your internet provider’s name, your web browser type, and your computer operating system. We use such information to analyze trends and to help improve our Site.
Uses of Information
We use information received from you to provide and maintain the Site and the services provided by us. Among other things, your information may be used:
(a) To generate and maintain your access to the Site, including through an account, if any; (b) To allow you to use the Site for your business; (c) To inform you of any new offerings or upcoming launches; (d) To develop, enhance, market, sell, or provide our products or services; (e) To communicate information pertaining to your inquiries; (f) To provide customer support; (g) To issue invoices, administer accounts, keep track of billing, and process payments; (h) To process bookings, cancellations, and other transactions made on the Site; (i) To provide you with tips or guidance on how to use the Site, the facilities we offer, inform you of new features, or provide other information that may be of interest to you; (j) To personalize the services we provide to you, tailor your experience to your requirements, and make more appropriate recommendations; (k) To modify the Site to cater to your interests; (l) To allow you to participate in interactive features on the Site; (m) To call you, send you emails, e-newsletters, messages, personalized offers via direct messaging, or other communications about our services; (n) To collect feedback; (o) To audit compliance with our policies, and contractual and statutory obligations; (p) To prevent fraudulent usage of the Site; (q) To analyze software usage patterns for improving product design and utility; and (r) For such other purposes as we deem fit, in accordance with applicable law.
To this end, we may contact our users via email, SMS, call, push notifications through the Site, or such other means as we deem appropriate.
You acknowledge that you are licensing to us the right to use, modify, display, distribute, and create new material from the information provided by you through the Site and the provision of services by us, and that by providing such information, you automatically agree to such a license without the payment of any fees. You understand that information we collect may be collated, aggregated, analyzed, and used to generate statistics, and for our internal research and development.
We may also, to the extent permitted by law, use, license, reproduce, distribute, disclose, sell, and aggregate all non-personal information that is derived from your use of the Site and you hereby consent to the same.
Your Rights
You have the right to request access to all personal information about you that we have collected and have the right to ask for any inaccurate or deficient information to be corrected or amended.
You have the right to opt-out of providing any of your information, including your personal information. You also have the right to withdraw your consent to the use, processing, disclosure, or transfer of your information, including your personal information. However, in such an event, we reserve the right to refuse or limit your access and use of the Site and its features.
Further, we fully comply with applicable laws regarding spam. You can always opt-out of receiving further promotional correspondence from us or our affiliates.
You may exercise these rights by writing to us at support@launchtail.com.
Security and Confidentiality
We have adopted standard security features on the Site to protect the confidentiality and security of your information as required by applicable laws. However, please be advised that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, although we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security and your use of the Site is at your sole risk and discretion. We do not warrant that such information may not be misused in the event our safeguards and protocols are breached by a malicious third party. We will, however, promptly notify you if we discover that any of your information is compromised as a result.